While most relevant information can be found on our product or policy pages, here are just a few key points.


Do you ship internationally?

Unfortunately, as we are a growing enterprise, we currently only offer our products to the U.S. and Australia. We do intend on improving our products, as well as our geographical presence in the future.

What type of inks are used for the designs?

Our digital printing partners use water-based and NeoPigment inks that are Oeko-Tex™ certified - they are non-toxic.

What are your products made from?

The fabric is 100% cotton :)

We don't like synthetic material, and we never will.

How fast will I get my sophisticated product?

For products shipped to U.S. patrons, the items will typically arrive between 5-11 business days.
Items may be shipped separately depending on what is ordered.

For items shipped to Australia, it could take anywhere between 20-25 days.

Currently, we do not have an express shipping option available, but it is something we are working on. This time frame does not account for unexpected delays.

Do you offer refunds?

As we are still a growing business, we currently do not offer refunds unless the item is wrong or damaged. Please review our refund policy for further information.

How does one take exceptional care of the goods?

For washing DTG printed clothing, machine wash in cold water, turning the items inside out, on a gentle cycle with a mild detergent. Avoid using any fabric softeners.

While you can tumble dry on a low setting, air drying is advised to extend the print's lifespan. If ironing is necessary, do so with a cool iron and keep the garment inside out to avoid direct contact with the print.

Also strive to keep the shirt out of direct sunlight. It's best to air dry it in a shady place, and store it away from the sun when not in use.

How long do the DTG print designs last?

With appropriate maintenance, DTG prints are capable of enduring for an extended period without losing their color or showing signs of wear. A DTG-printed shirt that is properly looked after can often remain in good condition for several years.

Why did I receive two ship tracking emails?

To offer the best products and features, we utilize multiple printing partners. This means depending on what is ordered, they can come from different factories.

Will I have to pay duties or taxes?

As our products are shipped from within the U.S., customs or duties will not apply to orders shipped to U.S. addresses.

Furthermore, sales tax is factored into the price, so there won't be a nasty surprise at the checkout.

It's the worst when you go to complete a purchase and they add all these fees. We like it clean and simple, like freshly mowed grass.